Clinic

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Team

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Payment and Financing

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First Appointment

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International Patient

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Technology and Innovation

Treatments

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Teeth Whitening

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Oral Surgery

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General Dentistry

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Endodontics

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Endodontic Treatments

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Oral Hygiene GBT

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Dental Implants

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Occlusion and Bruxism

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Pediatric Dentistry

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Orthodontics

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Periodontology

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Oral Rehabilitation

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Mental Health

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Sleep Health

Knowledge

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Training

We prepare the future with specialized training

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Blog

Learn more about us and the work of our team in these blog articles

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Press

Clinic

We have what your health needs

Since 2012, the Hugo Madeira Clinic has stood out through its high-quality medical and dental care. These results are due to a highly qualified multidisciplinary team committed to the best ethical and professional standards for ensuring that all patients are treated with the utmost care and respect.

In addition, there is an investment in the best software, equipment and materials to deliver excellent results and provide a positive experience consistently. Due to all these factors, the results of our treatments are recognised continuously and internationally.

At the Hugo Madeira Clinic, you can find everything your health needs; we invite you to come to us!

hugo madeira clinic waiting room

Team

At Clínica Hugo Madeira, we ensure that our team has the skills and knowledge necessary to offer quality healthcare services.

Meet the Team | Recruitment

 

Appointment

At Clínica Hugo Madeira, we want each consultation to be a special moment. Therefore, we have a welcoming and professional environment, so that all patients feel comfortable and receive the best care.

Treatments | First Appointment

International Patient | Informal Caregiver

Payment and Financing

Cience

The Hugo Madeira Clinic’s mission is to always provide the best service to its patients. We keep the team updated and informed through constant research and training.

Blog | Knowledge | Training

clinica hugo madeira decoration

FAQ’s

How can I book an evaluation appointment?

To schedule an assessment appointment, you can fill out the form, contact us by phone at (+351) 308 809 688 (call cost to national landline network), send us an email to [email protected], send a private message to our Facebook or Instagram or, in person, at the clinic reception.

How much does the first appointment cost?

This value and others are available on the page Payments and Financing.

I have booked my first appointment. Do I need to confirm it by telephone?

No. No. Your Smile Manager will contact you by telephone to explain the main procedures for your first appointment briefly.

If they cannot reach you by telephone, an email or SMS will be sent by them to you requesting your confirmation for attendance or cancellation.

How can I get to Hugo Madeira Clinic?

If coming by car, there is parking on the street and in the car parks nearby, namely at the Atrium Saldanha, at the Evolution Hotel or at Avenida Casal Ribeiro, n.º 18.

If arriving by public transport, the Saldanha metro station and several bus stops are located nearby.

Which payment methods are accepted?

You may pay in cash ( according to the limits stipulated by the Bank of Portugal), by debit and credit card, through MB WAY, bank transfer or bank cheque.

Do I receive a treatment quotation at my first appointment?

Yes. Yes, your Smile Manager will present you with your treatment plan and quotation, which will be delivered by hand or email.

What is the role of the Smile Manager?

The Smile Manager (patient manager) accompanies the patient throughout the first appointment process and whenever they need any information regarding their treatment, payments and the Hugo Madeira Clinic.

Smile Manager also has the function of facilitating communication with your doctor, but it never replaces it.

You can contact her whenever necessary, via phone, email, WhatsApp or in person, with prior appointment

What is the purpose of the data collected on the clinical record?

The data collected at the Hugo Madeira Clinic is very important, not only for diagnosis but also for future comparison. Furthermore, it can also be used in article publications or presentations for scientific purposes — if the patient consents to this in writing.

Acting in accordance with the provisions of article 30 of the code of ethics of the Portuguese Dental Association, “the dental health care provider must have an archive containing all the individual clinical files of patients, regardless of their format, which must be kept for a minimum period of 20 years”, where “the individual clinical file comprises the clinical record and all the auxiliary means of diagnosis, including photographs, models, imaging exams and all sorts of patient information gathered during the diagnosis and treatment period”. In addition, “the dentist must develop and keep up to date an individual clinical file for the patient, containing, in detail, besides the identification of the dentist who carried out the treatment, personal data, health history, clinical observations, diagnosis, treatment plan and treatments carried out, expressed whenever possible using the Portuguese Dental Association Table of Nomenclature as a reference”.

The Hugo Madeira Clinic also follows all data protection under Portuguese law and is registered with the CNPD – National Commission for Data Protection, with authorisation nº 13825/2017 for process nº 6075/2014.

Can I make a teleconsultation?

Yes, you can have a teleconsultation with one of the clinicians on the medical team responsible for diagnostic and planning consultations.

During the teleconsultation, clinical questions can be clarified and, eventually, a provisional treatment plan can be drawn up, which will allow your Smile Manager to provide you with an estimate of the costs for your treatment.

Following the provisions of article 19 of the OMD code of ethics, “the telemedicine consultation does not replace the face-to-face relationship between the Dentist and the patient, and must be carried out under conditions that can be superimposed on a face-to-face consultation”. However, since the Dentist, when using telemedicine, does not observe the patient in person, he is always carrying out a preliminary and never definitive assessment.

Is it possible to get information on the price of the procedures by telephone?

Depende. Há valores disponíveis na página de Pagamentos e Financiamento, que também poderão ser comunicados por telefone.

No entanto, o melhor será sempre fazer uma avaliação presencial ou uma teleconsulta, com um dos clínicos da equipa médica responsável por consultas de diagnóstico e planeamento, para que lhe possam ser facultados valores concretos.

I have a toothache. What should I do?

Contact us at (+351) 308 809 688 (call cost for national fixed network) and make an emergency consultation.

If you are already our patient and are in the middle of an ongoing treatment plan, we will attempt to have you seen by the follow-up doctor. Alternatively, you will be seen by an available doctor.

Every effort will be made to resolve the problem as soon as possible.

I have broken a tooth, but there is no pain. What should I do?

You can contact us by phone at (+351) 308 809 688 (call cost to national landline network), send us an email to [email protected] or fill out the form on this page to schedule an first appointment.

If you are already our patient, you should contact your Smile Manager so that the situation can be assessed and an appointment can be made.

Every effort will be made to resolve the problem as quickly as possible.

How much does the emergency consultation cost?

This value and others are available on the Payments and Financing page.

I live abroad. How can I get more information to decide whether to travel to Portugal?

On the International Patient page, you will be able to find the information you are looking for.

You can also make a call to one of our Smile Managers or schedule a teleconsultation with one of the clinicians on the medical team responsible for diagnostic and planning consultations.

I live abroad. How can I get more information to decide whether to travel to Portugal?

On the International Patient page, you will be able to find the information you are looking for.

You can also make a call to one of our Smile Managers or schedule a teleconsultation with one of the clinicians on the medical team responsible for diagnostic and planning consultations.

I am accompanying a patient. Can I attend the consultation?

Depends on the situation. You can find more information on the Informal Caregiver page.